Terms of service

Effective Date: April 10, 2026

Welcome to Akovi File Away (“Akovi File Away,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, mobile applications, web dashboard, and related services (collectively, the “Services”).

By creating an account, accessing, or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

Akovi File Away provides digital tools for organizing, storing, sharing, and managing documents, tasks, reminders, and electronic workflows between individuals, clients, and service providers.

Our Services may include:

• Secure digital notebooks and folders
• File uploads and document sharing
• Task and reminder management
• Participant collaboration tools
• Electronic signature workflows
• Subscription plans and storage add-ons

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use the Services.

By using the Services, you represent that:

• You can legally enter into binding agreements
• Information you provide is accurate
• You will use the Services lawfully

You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

• Use a strong password
• Keep login information secure
• Notify us immediately of unauthorized access
• Be responsible for activity under your account

We reserve the right to suspend accounts that pose security risks or violate these Terms.

You retain ownership of files, documents, images, text, and content you upload (“User Content”).

By uploading content, you grant Akovi File Away a limited license to host, store, process, and display such content solely to operate the Services.

You are solely responsible for ensuring you have rights to upload and share your content.

You may not upload content that is:

• Illegal
• Fraudulent
• Infringing intellectual property
• Harmful malware or viruses
• Abusive or harassing

Where available, our Services may support electronic signatures.

You acknowledge that:

• Electronic signatures may carry legal effect depending on jurisdiction
• You are responsible for reviewing documents before signing
• Akovi File Away does not provide legal advice

Users should consult legal professionals regarding enforceability in their region.

Some features require paid subscriptions or add-ons.

By purchasing a plan, you agree that:

• Fees are billed in advance on a recurring basis unless canceled
• Prices may change with prior notice
• Failure to pay may result in suspension or downgrade
• Taxes may apply where required

Subscriptions renew automatically unless canceled before renewal.

Plans may include storage limits. If you exceed your plan allowance, uploads may be restricted until:

• You free space
• Purchase add-on storage
• Upgrade your plan

We may apply reasonable usage policies to maintain service quality.

You agree not to:

• Use the Services unlawfully
• Attempt unauthorized access
• Interfere with system operations
• Reverse engineer the platform
• Spam or misuse invitations
• Upload malicious software

We strive to provide reliable service but do not guarantee uninterrupted availability.

Services may be temporarily unavailable due to:

• Maintenance
• Updates
• Security events
• Third-party outages

Your use of the Services is also governed by our Privacy Policy.

Please review how we collect, use, and protect personal information.

The platform, branding, logos, interface design, software, and related materials are owned by Akovi File Away or its licensors and protected by applicable laws.

You may not copy, distribute, or exploit our materials without permission.

We may suspend or terminate accounts that violate these Terms or create risk to the platform or other users.

You may stop using the Services at any time.

Certain provisions survive termination, including payment obligations and intellectual property protections.

The Services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.

We do not guarantee:

• Error-free operation
• Specific business outcomes
• Legal compliance of user-generated documents

To the maximum extent permitted by law, Akovi File Away shall not be liable for indirect, incidental, consequential, or special damages arising from use of the Services.

Our total liability shall not exceed amounts paid by you in the prior 12 months.

We may update these Terms from time to time.

If material changes occur, we will provide notice through the platform or by email.

Continued use after updates means acceptance.

For questions regarding these Terms, contact:

support@akovifileaway.com